Be prepared to conquer the North as TaskUs expands its operations in Angeles City, Pampanga!
Work closer from your home and be in a company where work-life balance is ensured. As we gather creative members to help us build an empire, we will always deliver what the clients want and exceed their expectations. We don't need an expert but we want someone who has the power to adapt to changing times and environment because we are that dynamic.
At TaskUs, we all work hard but we don't forget to have fun. Our team in Pampanga might be new but we are the best in the business. You will be joining a pioneer team and report directly to a Team Leader and Operations Manager who will provide you extensive support to become the leader in the business of customer service.
See for yourself why we dare to be different from the rest of the companies out there.
Candidate/s should have finished at least 2nd year college, any field
If high school diploma, candidate should at least have 1 year BPO experience.
Strong comprehension skills
Excellent spoken and written communications skills
Must be willing to work on varying shifts
Key Job Description:
Determine requirements by working with customers via phone call, email, or chat.
Answer inquiries by clarifying desired information; researching, locating, and providing information.
Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintain database by entering information.
Keep equipment operational by following established procedures; reporting malfunctions.
Update job knowledge by participating in educational opportunities.
Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
We are as interested in you as an individual as we are in your resume. So be in touch, and let's see how you can complement our team. Don't forget to bring the ff:
Most updated copy of your Resume/CV
Your friends, to win #RidiculouslyGood freebies and goodies from TaskUs
Our office is open Monday to Friday, 9AM to 4PM at 6F Entec 1 Building, Teresa Avenue, Nepo Center, Angeles City, Pampanga.
Start your engines and ready to have a #RidiculouslyGood experience here in TaskUs!