We are seeking people to be our Digital Communications Specialist / Internet Host on board our state of the art cruise ships.
Be the Consummate Host by managing shipboard retail communication services (guest and crew Internet, mobile phones/devices, guest and crew in-cabin phones) to achieve or exceed budgeted financial and customer service goals in compliance with policies and procedures and in line with the Company’s strategy and Core Values.
We are looking for people with excellent customer service skills and strong internet and computer skills. This position on board our ships requires you to handle the delivery of retail communication services and internet to passengers and crew.
You will conduct technical troubleshooting an conduct basic workshops for internet use. Must be able to clearly and patiently answer guest questions about internet services on board.
Cruise ship experience in any area is preferred.
Excellent, clear, and entertaining public speaker with an enthusiastic attitude and the ability to engender excitement about the Internet product in front of small and large audiences.
Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our guests and crew.
Commitment to continuously displaying and delivering genuine care to our guests and staff.
Motivation to excel in all aspects of job duties and responsibilities.
Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
Willingness to embrace all Company values and Service Credo.
Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment.
Please apply today!!
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