CSR Banking Fraud Cebu City
• Answering incoming calls and providing high quality support to our credit and debit card customers over the phones.
• Performing a variety of tasks to prevent financial loss by blocking or placing security holds on accounts, placing lost/stolen statuses on debit and credit accounts and forwarding fraud and dispute information to the appropriate parties.
• Initiating fraud claims and providing information on existing fraud and dispute claims.
• Partnering with multiple departments to service fraud and dispute issues.
• Documenting fraud alerts, building case files, and escalating fraud alerts to appropriate groups.
•18 years of age and above
•At least high school graduate
•We highly discourage Business Partners to endorse former Teleperformance employees since this cannot be considered a valid endorsement and will be tagged as a former Teleperformance employee and not under the Vendor’s name
•No prior application with Teleperformance for the past the 30 days
•Average to excellent English communication skills
•Computer literate and with good web navigation skills
HOW TO APPLY:
Follow the format text (JB4JB_CEB_HB1 - your name) and send to 09214635056 or Send your most updated resume to hbsourcing1.vccl[at]yahoo.com with the subject
Expect a call from us upon sending your application.