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Details about Job Offer no. 1410556

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Position:

German Speaking Player Development Host

Job Category:

Government and Policy

Target:

Entry Level (less than 2 years of experience)

Salary:

22000 / Monthly

Description:

Our client, a Gauteng based company specializing in online marketing and related technology services provider, is looking for German speaking player development Host to join their team. The right candidate will build strong trust relationships with newly acquired customers and increasing retention activity rates of nominated German VIP host segment players through targeted personal and focused communication will also be required within this role. The company offers market-related salary package.

Key performance areas
Develop and implement strategies for retaining and growing new high value players showing potential to become VIP
Manage and build communication and trust with newly acquired potential high-end
Liaising with dedicated VIP support agents/German support agents to achieve top service levels for the target group
Track and report on the success of implemented strategies
Specific focus on data quality, profile data collation, development of promotions
Maintaining the integrity of the player experience within your segment of players using comps, loyalty, gifting and events
Devise and implement initiatives to generate revenue and player activity
Identify players for investment, intervention or relationship management
Share important client information with the VIP relationship team
Prepare and communicate regular reports to line management
Qualifications and experiences
Matric
Two to three years’ customer care experience
Web/eCommerce experience (advantageous)
Competencies required
Fluent in German and English (both written and verbal)
Computer literate (specifically MS Office and internet applications) with moderate typing
Understanding of CRM best practices
Strong ability to build and maintain relationships
Solid negotiation ability
Strong analytical skills
Must be deadline and target driven.
Applicants that are interested in applying for the advertised position must apply by faxing their Curriculum Vitae (CV) to Fax :0866680991

Job Available in:

Johannesburg

Employer`s Country:

South Africa

Job Viewed:

1 times.

This job offer will expire in 277 day(s).


 

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