Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week.
Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company.
-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd shift.
-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers.
-Courteous with a strong customer service orientation.
-Dependable with attention to detail.
-Strong communication skills.
-Must be able to adapt to changes quickly and think conceptually.
-Solid problem-solving skills.
-Have a distraction free, ergonomically-sound work environment.
-Meet all equipment/internet connectivity requirements.
-Previous call center or customer service experience is preferred but not necessary.
- Pay is $10 to $30 per hour.
To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member.
Please reference agent id code MJOLJennieK on your resume submission.