Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options (air, hotel and car), booking travel, assisting with navigation of the travel website, cancelling trips, etc.
This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.
Pay is $10 - 30 per hour.
Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications
Previous experience working in a work-from-home call center environment, required
Previous travel experience booking air, hotel, car, etc, preferred
Provide high speed internet access in your home
Must be at least 3MB upload/10MB download speed, cannot be satellite ISP
Must provide proof of internet connection and speed to be considered
Start immediately so please be ready once hired!
Training is Monday-Friday
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Work from the comfort of your own home
Comprehensive benefits including IATAN travel benefits
Computer equipment provided
Job Stability - Growth Opportunities
Wide variety of schedules available - morning, afternoon shifts, and evening shifts!
Also, you will need to be able to work one weekend day
Shift differential for working hours between 7pm - 4:59am!
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off after 90 days (80hrs. first year)
Get your applications in today!
If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of the team! We’re excited to meet you!
To Apply To Become A Customer Service Agent:
Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member.
Please reference agent id code MJOLDeborah on your resume submission.