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Details about Job Offer no. 1449218

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Position:

Japanese Customer Care Associate

Job Category:

Customer Service and Call Center

Target:

Salary:

80000-85000 / Monthly

Description:

This company is a global information technology, consulting and outsourcing company with 170,000+ work service client around the world. It is headquartered in Bangalore, India. They are known for providing innovative delivery of outsourced work to their valued clients and its commitment to sustainability.

Position: Japanese Customer Care Associate
Salary: P80,000-P85,000
Location: Quezon City
Schedule: Shifting Schedule

Requirements:
Filipino - Japanese
Filipino who can speak, read and write Japanese
JLPT N1, N2, N3 level
With Good English communication skills
At least Sr. High School graduate or 2 years in college
Customer Service experience is a plus

Responsibilities:
Handle inbound, and / or outbound, and / or non-voice transactions with Japanese customers
Ensure customer satisfaction in transactions by providing the best solutions for their complaints and queries.
Ensure accurate documentation of each transaction
Escalate transactions to proper parties following proper protocols
Ensure compliance to all company policies and procedures
Keep one-self updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Keep all company information which includes customer information confidential and secured.

Please submit your resume to Ms. Dimples through this email japanesejobs[at]jp-network-e.com
And contact us through 0915-849-3035

Refer your friends and get a referral bonus once they get hired!

Thank you so much! Apply Now!

Job Available in:

Quezon City

Employer`s Country:

Philippines

Job Viewed:

1 times.

This job offer will expire in 55 day(s).


 

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