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Position:

HR Supervisor with French

Job Category:

Human Resources

Target:

Salary:

/ Yearly

Description:

THE EMPLOYER

We work with a Fortune 300 corporation, world leader in business consulting in the fields of Finance, Telecommunications and Informatics, holding operation centers in more than 50 countries worldwide across a wide range of business disciplines. The support operations center in Prague employs well over 700 team members across various business segments, support services and internal operations.

THE ROLE

- Project Management
- Requirements gathering, conducting workshops, building migration plans
- Establishing and leading scheduled calls, driving knowledge transfer activities, capturing actions and risks, Inform the defined working group of important updates and set priorities to achieve expected results
- Create WI, BOSCARDS, Process Maps, Escalation Routes, Contact Routes, etc
- Build and sustain Statement of Work, Governance, Meetings Minutes
- Conduct follow up reviews and lessons learnt
- Outline areas for process improvement
- Participate in full WD - GHR Implementation once approval to transition Offshore to CSS Operating Model

- Closely cooperate with other SME/Team Lead in both Offshore and CSS Models, to create synergies and utilize lessons learnt and experience

- BAU Operation and Service Delivery
- Assign tasks as per ownership, expertise and available (back-up) capacities
- Delegate particular tasks to Team Members (TMs) upon agreement with Mgr
- Proactively coordinate and monitor workflow by means of available tools
- Provides support to TMs as necessary to improve workload balance and effectiveness
- Ensure process knowledge is duly documented and maintained up to date at all times
- Identify training needs to support overall quality of service
- Instigate knowledge updates as appropriate
- Monitor individual and group's performance and provide recommendations to Mgr
- Ensure adherence to policies and procedures within the realm
- Assist TMs in meeting deadlines, serve as first escalation point for operational issues, provide regular feedback on performance to Mgr
- Escalate operational/project constraints, troubleshoot to Mgr as appropriate

- Take ownership and accountability within the entrusted area of expertise, whilst working collaboratively with other internal departments

- Build peer relationship across CSS

- Report main accomplishments and ongoing activities to Mgr on a weekly basis

- Sustain Governance and cooperation
Team Meetings - Weekly
1-1 Meetings - Monthly
Town hall Meetings - Bi Monthly
Performance Management - Bi Annually
Client Calls - Weekly
Probationary Reviews - Per Contract

THE IDEAL PROFILE

- Bachelor's degree in Human Resource Administration, Business Administration, Accounting or related field
- Experience preferably in a shared services or COE model
- Experience in HR and/or Payroll
- People Management
- Project Migration
- Ability to manage multiple tasks
- Demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion is critical
- Excellent verbal communication including proper grammar, tone, and a clear speaking voice to ensure solid communication with the customer via phone and in person
- Excellent written communication skills including proper grammar and correct sentence structure
- Ability to adapt to a rapidly changing environment
- Exceptional Service orientation
- Excellent interpersonal skills
- Conflict resolution skills
- Ability to work independently and as part of a team
- Problem solving capability
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of SAP, Workday or other HRIS
THE OFFER
- 60.000 CZK - 65.000 CZK per month / DOE (depending on experience)
- Extensive corporate benefits package
- International working environment
- All relevant training and coaching for your continue professional growth
- Accessible and supportive management
- Free refreshments in the workplace
- Social events and team building activities
- State of the art office building in centric part of Prague

We look forward to hearing from you and having the opportunity to chat on a one-to-one basis. Discuss your goals, priorities and expectations with our HR Specialists. Plain and straight forward, our goal is to put together Best & Best.

To apply, please send us your CV and / or contact me directly.
Amra Jajetovic
Talent Recruitment Consultant
amra.jajetovic[at]peopleplace.eu

Job Available in:

Praha

Employer`s Country:

Czech Republic

Job Viewed:

1 times.

This job offer will expire in 25 day(s).


 

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