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Sales Representative Inside Hydronic

Job Category:




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A leading wholesaler of plumbing and hydronics supplies in the GTA is looking to hire an Inside Hydronic Sales. Come join a team of plumbing wholesale rock stars! Our motto is BE THE EXCEPTIONAL and DO IT FASTER.
The Inside Hydronic Sales position is responsible for ensuring that all customer orders via phone, fax or email are managed and processed in a timely manner. This role is the front line customer service representative for all external customers and is critical to the sales process cycle which includes providing pricing, checking stock and meeting the delivery requirements in order to meet or exceed the customers’ expectations.
Main Functions include:

Building and maintaining relationships with existing customers by offering product knowledge and assistance for their daily requirements

Work directly within group setting to establish and build a new sales territory and initiate customer service

Must be comfortable proactively calling sales leads and selling company brands

Work well in group atmosphere and be willing to express thoughts and ideas to increase sales

Highly motivated and work well in pressure situations

Assist order desk in handling all incoming phone, fax and e-mail customer care issues

Work with purchasing and quotations departments to ensure timely delivery of both material & pricing

Work with Shipping/Customer Service to ensure customer delivery needs

Purchase non stock material and arrange pick-up in accordance with customer expectations through Vendor Pick-ups notices

Regularly complete Customer Complaint form

Manage sometimes difficult and emotional customer situations

Present and maintain active role and involvement in Inside Sales/Order Desk meetings

Proactive follow up on orders/quotations and requests

Any other duties as required

Recommended Qualifications:

2 + years of previous experience in a similar role is required. Plumbing experience required.

Strong product knowledge of Hydronic supplies is required. Hydronic knowledge required.

Excellent customer service skills is required

Multi-tasking skills with the ability to manage various orders and activities

Computer Literate in Microsoft Office

Team oriented – ability to work well with others

Excellent written and verbal communication skills

Excellent organizational skills and attention to detail

Ability to react quickly and provide solutions to problems

High sense of urgency and strong work ethic

Ability to remain strong under pressure and provide logical solutions

Apply Today for a Possible Interview!

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Job Available in:

Woodbridge, ON

Employer`s Country:


Job Viewed:

1 times.

This job offer will expire in 0 day(s).


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