Call Centre Representative- $14.25/hour
Our company is a third party contact centre outsourcer providing solutions to major businesses since 1992. We pride ourselves on our people and the close working relationships we have with long standing clients, market leaders in Financial, Utilities and Business Services. We’ve established a sterling reputation in our industry as the call centre of choice by acting as a seamless extension of our client’s and their business.
If you are an energetic, self-motivated and sales oriented individual looking to learn and develop in a lasting career in sales, we have immediate Full-Time opportunities for people interested in marketing insurance related products to existing customers for some of Canada's largest Financial & Insurance Service providers.
As a member of our team, you will leverage the value of product information through direct customer contact in order to promote our Client’s services.
The successful candidate will posses the unique combination of rapport-building, presentation skills and experience required to quickly gather data, identify specific needs of potential customers and inform them on product features offering the most value.
Related business development or telemarketing experience a MUST!
Excellent communication skills- both verbal and written
Professional demeanor, stellar phone etiquette
Able to perform successfully in a results-oriented environment
PC/keyboard literate, typing speed over 30 words per minute
Self starter attitude
Able to follow established sales scripts
Ability to adapt to on-going directives
Willingness to accept and immediately apply constructive feedback
Full-Time positions, evenings and weekend shifts
$2/hr premium for bilingual (English/French)
Progressive Benefit plan available after 90 days
Growth & development opportunities including Agent Certification and Optima’s Leadership Training Program.
On-going first class product and sales training
A casual office environment
Hours of operations:
Monday to Friday from 10:00am to 6:00pm or 2:00pm to 10:00pm
Every other Saturdays from 10 am to 6pm
TORONTO – Steps from Union Station in Downtown Toronto.
We are committed to providing accommodations for people with disabilities. Accommodations will be provided in all parts of the hiring process as required under Employment Accommodation policy. Applicants need to make their needs known in advance
For immediate consideration, please complete our on line application, and If selected you will be contacted via phone by a member of our Recruitment Team.
Due to the volume of applications we receive, only those candidates selected for telephone interviews will be contacted.
We wish you all the best in your employment search!
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