Email and chat support agents carry a huge role as front-liners, representing the whole company to their customers. When helping customers, email and chat support agents should add personality into their responses, providing the best resolution for our existing clientele. At the same time, they should always comprehend the customerís concern and address it as quick as possible.
At least 18 years of age
Fluency in Mandarin (business email professional literacy)
Strong reading comprehension and analytical skills
Willing to work on holidays and weekends
Preferably with writing experience
Tech savvy; email knowledge is a plus
You may visit our recruitment office during recruitment hours Mondays to Saturdays 7am-2pm and bring 1 updated resume and 1 valid ID for your building pass.
Please proceed to the 33/F, Antel Global Bldg., Julia Vargas Avenue, Ortigas Center, Pasig City
L: 661-3899/M: 09266566447
Please look for Ronald to assist you with your application :)