Company Profile: 5
This company is multinational medical devices, pharmaceutical and consumer packaged goods manufacturing.
Position: Mandarin HR Contact Center Team Leader
Industry: Pharmaceutical and Manufacturing Company
Location: Parañaque City
Salary: P 100,000 - P 130, 000
Facilitate the inbound channels that include phone, fax, email, web forms, chat, etc.
Manage the HR community, delivering timely and accurate support to the company employees
Handle the HR customer service delivery contact specialist team
Provides the improvement of customer experience
Increasing the effectiveness in services through a team of contact center specialists
Can proficiently speak, read and write in Mandarin and English Language
Preferably Bachelors degree with any field
Has an At least 5 years working experience in BPO/HR Services
Knowledgeable in HR and data management
Advanced in using computer applications (software/Excel)
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