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Mandarin HR Contact Center Team Leader

Job Category:




/ Yearly


Company Profile: 5

This company is multinational medical devices, pharmaceutical and consumer packaged goods manufacturing.

Position: Mandarin HR Contact Center Team Leader
Industry: Pharmaceutical and Manufacturing Company
Location: Parañaque City
Salary: P 100,000 - P 130, 000
Schedule: Dayshift

Job Responsibilities:

• Facilitate the inbound channels that include phone, fax, email, web forms, chat, etc.
• Manage the HR community, delivering timely and accurate support to the company employees
• Handle the HR customer service delivery contact specialist team
• Provides the improvement of customer experience
• Increasing the effectiveness in services through a team of contact center specialists


• Can proficiently speak, read and write in Mandarin and English Language
• Preferably Bachelor’s degree with any field
• Has an At least 5 years working experience in BPO/HR Services
• Knowledgeable in HR and data management
• Advanced in using computer applications (software/Excel)

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This job offer will expire in 55 day(s).


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