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Details about Job Offer no. 1546670

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Position:

ACCOUNT MANAGER CHINESE

Job Category:

Customer Service and Call Center

Target:

Salary:

/ Yearly

Description:

The successful candidate will meet the requirements below:

Job Description
Strong knowledge of the nature of the business of the account, its standards and processes
Ability to work in a fast-paced environment that handles time sensitive and secure transactions
Must possess strong people management skills
Previous experience / general understanding of underwriting-related processes, policy processing and analytics
Excellent project management skills are a must
Domestic and international Business Process Outsourcing (BPO) experience
Detail-oriented and able to support a team of client service specialists
Excellent writing skills are essential
Strong interpersonal and communication skills including a firm and patient demeanor
Proficient in MS Office Suite (including Word, Excel, PowerPoint and Visio
Operating as the lead point of contact for any and all matters specific to your accounts
Building and maintaining strong, long-lasting customer relationships
Forecast and track key account metrics
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
Qualifications
At least 1-2 years work experience as an Account Manager or relevant role.
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Solid experience with CRM software and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Willing to work in Imus, Cavite
Must be willing to work on graveyard shift
Full time positions available
MUST BE ABLE TO SPEAK IN CHINESE LANGUAGE

SCHEDULED INTERVIEW:
Send your updated resume to career[at]callmaxsolutions.com

HR Contact #:
09366674832/09095837446
046-402-7996 (Office Landline number)

WALK-IN APPLICANTS:
Tuesday to Friday ONLY from 1:00 PM to 5:00 PM

COMPANY ADDRESS: Callmax Solutions
4th-floor DCR Center Bldg., Bayan Luma II, Emilio Aguinaldo Highway, Imus, Cavite, 4103
(same building with BDO Bank - former PCI, in front of PRO-Friends office near Pag-Ibig Fund and Lumina Mall)


ONE DAY HIRING PROCESS!

To learn more about us, simply visit & like our Facebook Page:
facebook.com/pages/CallMax-Solutions/1428853917333180
FOLLOW US
Twitter: [at]callmax_ph
Instagram: [at]callmax_ph
SEE YOU THERE

Job Available in:

Imus, Cavite

Employer`s Country:

Philippines

Job Viewed:

1 times.

This job offer will expire in 55 day(s).


 

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