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Japanese Service Desk Associate

Job Category:

Advertising/Public Relations



/ Yearly


Industry: BPO Company
Type of Account: Pharmaceutical Account
Salary: P 60,000-P 95,000
Schedule: Shifting Schedule with 2 days off
Location: Quezon City

Filipino who can speak, read and write Japanese (N1, N2, N3 level/passer) with Good English communication skills
At least Sr. High School graduate or 2 years in college
Preferably with Service Desk/Helpdesk/TSR work experience in BPO company
Customer Service experience is a plus
No age limit required

Answering inquiries via phone, email, Chat and Web
Ensure accurate documentation of each transaction
Issuing ticketing number to the customers for the escalation of inquiries
Record and update the status received by the resolver groups
Callback the user and confirm resolution (if applicable)

Recruitment process:
HR Interview
Operations Interview
Japanese Client Interview
Language Assessment
Job offer

You may send your resume to jkhr.recruit[at]gmail.com

You may also contact us to the following:
Mobile: 0945 615 4082
Landline: (02) 932 0963
Skype: jkrecruit / live:jknetworkjobs

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Job Available in:

Quezon city

Employer`s Country:


Job Viewed:

1 times.

This job offer will expire in 11 day(s).


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