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Details about Job Offer no. 1805127

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Position:

Japanese Service Desk Associate

Job Category:

Consulting Services

Target:

Student (undergraduate/graduate)

Salary:

/ Monthly

Description:

Company Profile:
This company is a global information technology, consulting and outsourcing company with 170,000+ work service client around the world. They are known for providing innovative delivery of outsourced work to their valued clients and its commitment to sustainability.

Position : Japanese Service Desk Associate
Industry: BPO Company
Salary : P 80,000-P 100,000 (Negotiable)
Schedule: Shifting or Graveyard Schedule with 2 days off
Location: Quezon City
Benefits:
HMO through Intellicare worth P150,000 coverage
Additional performance bonus worth P2,000/month

Requirements:
Filipino who can speak, read and write Japanese (N1, N2, N3, N4 level/passer) with Good English communication skills
At least 2 years in college
With Service Desk/Helpdesk/TSR work experience in BPO company
With Customer Service experience is a plus

Responsibilities:
Answering inquiries via phone, email, Chat and Web
Ensure accurate documentation of each transaction
Issuing ticketing number to the customers for the escalation of inquiries
Record and update the status received by the resolver groups
Callback the user and confirm resolution (if applicable)


Recruitment process:
HR Interview in English
Operations Interview in English
Japanese Client Interview
Japanese Language Assessment
Job offer


Apply now!

OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!

For interested applicants, please send your resume to nipponjubo[at]gmail.com or japanesejobs[at]jp-network-e.com

For more inquiries, please feel free to contact us through these contact numbers and look for Ms. Andy:
GLOBE/VIBER: 0936-973-4028
SUN: 0932-213-3275
LANDLINE: (02) 8245 2829
SKYPE: live: jknetworkjobs
LINE ID: j-k_jpteam

CONNECT WITH US THROUGH OUR SOCIAL MEDIA ACCOUNTS!
FB: [at]JKjpnopenings | LinkedIn: JK_JPN Openings | Twitter: [at]jkjapanesejobs | Youtube: J-K Network Services | Instagram: [at]JKjpnopenings

Job Available in:

Quezon City

Employer`s Country:

Philippines

Job Viewed:

1 times.

This job offer will expire in 40 day(s).


 

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