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Position:

Japanese Quality Assurance Analyst with CSR exp

Job Category:

Accounting/Auditing

Target:

Entry Level (less than 2 years of experience)

Salary:

60000 / Monthly

Description:

Company Profile:
A BPO Company providing innovative and customer-centric information technology services and solutions across various industries.

Position: Japanese Quality Assurance Analyst
Industry: BPO
Location: BGC, Taguig
Salary: Negotiable (60,000 Language Bonus)
Schedule: Shifting
Benefits:
Dental, Medical, and Education support

Requirements:
Proficient in Japanese (Written and Oral)
Vocational or Associate or at least reached 2nd year in college
With customer service experience in BPO company or contact center
With troubleshooting, computer skills and tech-savvy

Responsibilities:
Coordinates and facilitates call calibration/training sessions to the staff.
Conduct quality monitoring, quality reports and coaching to employees
Ensure quality of work and targets of the team are met at all times.
Drive first call resolution and quality initiatacceives in the program.
Delivering agent performance feedback

Apply now!

OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!

For interested applicants, please send your resume to nipponjubo[at]gmail.com or japanesejobs[at]jp-network-e.com

For more inquiries, please feel free to contact us through these contact numbers and look for Ms. Andy:
GLOBE/VIBER: 0936-973-4028
SUN: 0932-213-3275
LANDLINE: (02) 8245 2829
SKYPE: live: jknetworkjobs
LINE ID: j-k_jpteam

CONNECT WITH US THROUGH OUR SOCIAL MEDIA ACCOUNTS!
FB: [at]JKjpnopenings | LinkedIn: JK_JPN Openings | Twitter: [at]jkjapanesejobs | Youtube: J-K Network Services | Instagram: [at]JKjpnopenings

Visit our official company website for more job openings for Japanese Speakers at jknetwork-jobs.com/

Refer a Japanese speaker or a Japanese national or a Multilingual and get referral bonus!

We are also offering Free Bilingual Career Consultation! Just fill-out this form: tinyurl.com/y56b4tlp

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Thank you so much!

Job Available in:

Taguig

Employer`s Country:

Philippines

Job Viewed:

1 times.

This job offer will expire in 36 day(s).


 

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