A BPO Company providing innovative and customer-centric information technology services and solutions across various industries.
Position: Japanese Quality Assurance Analyst
Location: BGC, Taguig
Salary: Negotiable (60,000 Language Bonus)
• Dental, Medical, and Education support
• Proficient in Japanese (Written and Oral)
• Vocational or Associate or at least reached 2nd year in college
• With customer service experience in BPO company or contact center
• With troubleshooting, computer skills and tech-savvy
• Coordinates and facilitates call calibration/training sessions to the staff.
• Conduct quality monitoring, quality reports and coaching to employees
• Ensure quality of work and targets of the team are met at all times.
• Drive first call resolution and quality initiatacceives in the program.
• Delivering agent performance feedback
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
For interested applicants, please send your resume to nipponjubo[at]gmail.com or japanesejobs[at]jp-network-e.com
For more inquiries, please feel free to contact us through these contact numbers and look for Ms. Andy:
LANDLINE: (02) 8245 2829
SKYPE: live: jknetworkjobs
LINE ID: j-k_jpteam
CONNECT WITH US THROUGH OUR SOCIAL MEDIA ACCOUNTS!
FB: [at]JKjpnopenings | LinkedIn: JK_JPN Openings | Twitter: [at]jkjapanesejobs | Youtube: J-K Network Services | Instagram: [at]JKjpnopenings
Visit our official company website for more job openings for Japanese Speakers at jknetwork-jobs.com/
Refer a Japanese speaker or a Japanese national or a Multilingual and get referral bonus!
We are also offering Free Bilingual Career Consultation! Just fill-out this form: tinyurl.com/y56b4tlp
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Thank you so much!