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One of the best regional Business Process Outsourcing (BPO) service providers by offering exceptionally strategic, efficient, and secure horizontal BPO services to off-shore and near-shore ecommerce companies.
Position: Mandarin Payment Officer
Type of job: Emails and Calls
Location:† † Makati City (Office based)
Schedule † † Shifting Schedule with 2 days off per week
Industry: BPO/Online Gaming
Benefits: † † Will be discussed by the company
Languages: Mandarin and English
Monitor, process and approve customersí cash flow transactions in time and in accordance to the policy and procedures.
Collaborating with Customer Service Team in order to support quality customer service and resolution of issues in timely manner
Assess financial risk while maintaining appropriate level of cash flow required to support business operation†
Monitor and control business account balances
Identify and escalate any fraudulent transactions to risk team and superiors