| Job Category: |
Accounting/Auditing,Administrative and Support Services,Advertising/Public Relations,Agriculture/Forestry/Fishing,Architectural Services,Arts, Enterta |
| Description: |
Company Profile: The company is one of the worlds leading management consulting, technology services, and outsourcing organizations in the Philippines. This consulting company is known to provide customer service to companies around the world.
Position: Cantonese Senior Analyst
Type of job: Back Office Job
Location: (Quezon City, Mandaluyong Taguig, Alabang)
Schedule: Dayshift | Should be open for Shifting Schedule as well
Industry: Global Contact Center | BPO Company
Salary: Salary is Negotiable
Work Set-up: Work onsite
Responsibilities:
Monitor and review the assigned portfolio to ascertain the status of accounts and actions required
Perform credit analysis, monitor and analyze customer credit information, risk profile, account balances, and payment history
Contact customers via email or phone to collect the outstanding receivables or amounts for orders on hold and attempt to close the actions with a promise of payment;
Follow up on the broken promises to pay
Review customer accounts, investigate credit items and submit for clearing, match off, in line with the defined procedures
Receive customer orders, review the completeness of the information received in the order template
Make changes to orders as per the requests sent by customers or client retained teams
Contact customers via email or phone to confirm order details, request / clarify missing or incorrect order details
Monitor status of orders, follow up on the open items requiring supply chain/manufacturing/ logistics or other function action to enable timely production and shipment of ordered items
Requirements:
Preferably Bachelors degree graduate
Can speak, read and write Cantonese and English- conversational to business level
Willing to work in Shifting Schedule and Flexible
Willing to work in any locations (Quezon City, Mandaluyong Taguig, Alabang)
Recruitment Process:
Initial Interview (Phone Interview)
Language Assessment
Hiring Manager Interview
APPLY NOW!
For interested applicants, you may send your resume to mancanjobs.jk[at]gmail.com | mandarinjobs[at]jp-network-e.com
For more inquiries, you may contact us through:
Email: mancanjobs.jk[at]gmail.com
Contact No: 0917-316-3761
Skype: live:.cid.78079fcb3e0ee0d9
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