| Description: |
Company Profile: A BPO Company provides excellent service by tracking their customers health progress in real time.
Position: Japanese Quality Analyst
Industry: BPO Company
Location: Taguig
Salary: Php 100,000 above
Work set-up: Onsite
BENEFITS:
• 13 month pay
• SSS
• Philhealth
• Pag-ibig
• Non-Taxable Allowances
Requirements:
Can speak Japanese Language fluently
With CSR/BPO experience
With Teamlead/QA/or SME experience is a plus
Responsibilities:
Coordinates and facilitates call calibration/training sessions to the staff.
Conduct quality monitoring, quality reports and coaching to employees
Ensure quality of work and targets of the team are met at all times.
Drive first call resolution and quality initiatives in the program.
Delivering agent performance feedback
Recruitment Process:
Initial Interview
Assessment (Verbal and Written Assessment)
Final Interview
Job Offer
For interested applicants you may send your resume to nihongojobu[at]gmail.com
Contact us through:
Contact numbers:
Globe: 09176381854
Sun: 0932-461-0812
Landline: (02) 8245 2829
Social Media Accounts:
FB Messenger: facebook.com/messages/t/100027442781733
Skype: live:jknetworkjobs
Viber: (+ 63) 9369734028
Kindly look for: Ms. Hannah
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