| Description: |
COMPANY PROFILE:
One of the largest BPO companies offering back office and customer service support services to largest and popular companies around the world
Position: Japanese Non-Voice Representative
Industry: Contact Center
Account: Music Application
Department: Global Customer Service Team
Location: Cubao, Q.C.
Schedule: Shifting
Salary: P 100,000 – P 130,000
Work Set-up: Onsite
Benefits:
Very competitive salary
Attractive performance incentive
Top-notch training
Additional Health Insurance
Life Insurance
Food Vouchers
Gift Vouchers
Transportation
Requirements:
• Filipino fluent in both English and Japanese (speaking, listening, reading, and writing)
• Preferably Dual Citizens or Filipino who were raised in Japan
• JLPT N1 passer/level (JLPT Certificate not required)
• Completed at least 2yrs in college (or HS graduates with 2yrs work experience)
• With BPO/QA Experience
DUTIES AND RESPONSIBILITIES:
• Respond to general and technical inquiries of this music app through email and chat
• Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription Inquiries)
• Assist customers in Cancellation of premiums and in changing customer personal details
• Handle concerns of account users regarding paid accounts, payment issues
Recruitment Process
Initial Interview
Language Assessment
Final Interview
For interested applicants you may send your resume to nihongojobu[at]gmail.com
Contact us through:
Contact numbers:
Globe: 09176381854
Sun: 0932-461-0812
Landline: (02) 8245 2829
Social Media Accounts:
FB Messenger: facebook.com/messages/t/100027442781733
Skype: live:jknetworkjobs
Viber: (+ 63) 9369734028
Kindly look for: Ms. Hannah
|
