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Company Profile:
This Healthcare Company originated in America. They are experts when it comes to Nutrition, pharmaceuticals, and diagnosis.
Position: Japanese Technical Support
Industry: Pharmaceutical Company
Salary: Up to Php 100,000
Location: BGC, Taguig
Schedule: Dayshift, Mid Shift
Work Set-up: Work Onsite
BENEFITS:
• HMO and Life Insurance
• Sick leave, Vacation leave
• Dental Insurance
• Seminars and online resources about health related topic
• Fitness events
• Retirement Plans
• Recreation And Sports Activities
• Free Shuttle Service
• Free Lunch
Requirements:
• Open for Japanese National, Filipino-Japanese or Filipino grew up in Japan fluent in Japanese (oral and written) with good communication skills in English
• Japanese N1-N2 Passer or Level (JLPT certificate not required)
• Graduate/Undergraduate of any course
• With or without experience in handling concern in healthcare
Responsibilities:
• Monitor and respond quickly to incoming requests from Japanese clients or customers related to medical devices issues.
• Provide first level support in basic troubleshooting across the designated product range by analysing customer concern and asking the appropriate questions to support the resolution.
• Documenting concern and inquiries using the appropriate guidelines and procedures
• Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.
Recruitment Process:
1. Initial English Interview over the phone
2. Written Assessment via Skype (Video Monitoring)
3. Video Skype interview with Team Lead and Manager
4. Verbal Assessment w/Nihongo counterpart
5. Job Offer
For interested applicants you may send your resume to nihongojobu[at]gmail.com
Contact us through:
Contact numbers:
Globe: 09176381854
Sun: 0932-461-0812
Landline: (02) 8245 2829
Social Media Accounts:
FB Messenger: facebook.com/messages/t/100027442781733
Skype: live:jknetworkjobs
Viber: (+ 63) 9369734028
Kindly look for: Ms. Hannah
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