| Description: |
Company Profile:
One of the biggest IT software website around the world and they establish last 2003 and now they are the leading company that provides a website to their clients and customers
Position: Japanese Technical Manager
Industry: IT Company
Location: Mandaluyong
Salary: Php 100,000
Work Schedule: Night Shift (US Time)
Work Set-up: Temporary Work From Home
BENEFITS:
Company stocks
Annual merit increase based on performance
15% night shift differential pay
Paid Leave with Cash Conversion
HMO with free dependents
Retirement Plan
Life Insurance
While on work from home setup: Internet and meal allowance are provided
Employee Assistance Program for mental and social well-being
Government-mandated Benefits (SSS, PhilHealth, Pag-IBIG, 13th month pay, Solo parent leave, Special leave for women)
Requirements:
JLPT N1 N3 Passer / Level
With 3 5 years experience in Project Management roles.
3 years in a software support role
Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI Model.
Experience in contact center objectives, methodologies, tools & operations, contact center reporting and KPIs.
Experience in technical writing and documentation
Willing to travel to client sites as required; able to work outside standard business hours.
Responsibilities:
Provide excellent account management, project management and technical
clients who have enrolled in TSM & TAM Services
Articulate the value of services, products and concepts through presentations, demonstrations and open discussion with clients.
Understanding of quality monitoring tools and workforce management software such as NICE/IEX, Authority Software etc.
Understanding of CRMs such as Salesforce, NetSuite, Leads 360 (Velocify), Oracle Service Cloud (RightNow), etc.
Understanding of WFM/WFO Solutions such as Verint, CSI, Calabrio, NICE, etc. - Knowledge of network troubleshooting tools such as Wireshark or Path view.
Interview Process:
Paper screening
HR Initial Interview
Panel Interview
Final Interview
For interested applicants you may send your resume to nihongojobu[at]gmail.com
Contact us through:
Contact numbers:
Globe: 09176381854
Sun: 0932-461-0812
Landline: (02) 8245 2829
Social Media Accounts:
FB Messenger: facebook.com/messages/t/100027442781733
Skype: live:jknetworkjobs
Viber: (+ 63) 9369734028
Kindly look for: Ms. Hannah
Want to know more about our Japanese job openings? Register now!
jknetwork-jobs.com/register
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and well give you 5, 000 20, 000 PHP Referral Bonus once they get their dream job through us!
Be updated on the Life as a Bilingual in the Philippines. Subscribe to our official YouTube channel.
youtube.com/channel/UCBtoYkb6b5TYfrhUnxEGj4g
OTHER JOB OPENINGS:
1. Japanese Technical Support
jknetwork-jobs.com/search?la=&l=&q=japanese+email+and+chat+support&a=search&jobnum=202100174158
2. Japanese Airline Account Associate
jknetwork-jobs.com/search?la=Japanese&l=&q=&jobnum=2021000268
3. Japanese Customer Associate ~ Online Gaming
jknetwork-jobs.com/search?la=&l=&q=Japanese&fW%5B%5D=2&jobnum=2021000426
|
