| Description: |
Company Profile: An american technology and analytics enabled BPO Company that delivers end-to-end solutions for over 30 years. It is one of the worlds largest independent BPO companies with over 40,000 employees, offering customer engagement across industries from healthcare, financial services and many more.
Position: Korean Email and Chat Support
Industry: BPO - Music Streaming Account
Location: Cubao, Quezon City
Salary: P 100,000 - P 120,000
Work Schedule: Shifting
BENEFITS:
* START DATE: SEPTEMBER 5, 2022
Competitive Salary Offer
Processing of Working Visa
13th month pay
Government Mandated Benefits
Leave Credits
HMO
Performance incentives
Requirements:
Korean National proficient in English
Finished at least 2 years in College or Highschool graduate with relevant work experience
Good understanding and email/chat etiquette
With customer service experience is a great advantage
Willing to work in QC and can start asap
Responsibilities:
Respond to customers inquiries and technical concerns through emails and chats
Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription Inquiries)
Assist customers in Cancellation of premiums and in changing customer personal details
Handle concerns of account users regarding paid accounts, payment issues
Recruitment Process:
Resume Screening
Long Assessment (English & Language) - 5 Steps
Hiring Manager's Interview
Training Manager's Interview
Job Offer
APPLY NOW!
For interested applicants, you may send your resume to jk.koreancareers[at]gmail.com
Contact Us:
0917-173-1233 / 09176382780 / LANDLINE: (02)8245-2829
Contact Person: Ms. El Jane
Skype live: koreanjobs_3
KakaoTalk: jkkoreanjobs
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Get hired through our company and be entitled to a FREE CERTIFIED BILINGUAL HOODIE and Gimmy Merch (Tumbler and Tote Bag)!
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