Position: |
Mandarin Customer Relations |
| Job Category: |
Accounting/Auditing,Administrative and Support Services,Advertising/Public Relations,Agriculture/Forestry/Fishing,Architectural Services,Arts, Enterta |
| Target: |
Student (undergraduate/graduate) |
| Salary: |
/ Monthly |
| Description: |
Company Profile: This is a contact center from Southeast Asia and have different nationalities working for them,. This BPO company operates five days a week to provide good customer service and consultancy services to worldwide clients.
Position: Mandarin Customer Relations
Location: Makati City (Office based)
Schedule: Shifting Schedule with 2 days off per week
Industry: BPO/Online Gaming
Salary: Negotiable
Work Set up: Work Onsite
REQUIREMENTS:
• Candidates must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
• Fluency (written and spoken) in Mandarin. (At least 45-70 WPM)
• Excellent Verbal and Communication Skills
• Willing to work in rotational / shift schedule
• Fresh graduates/Entry level applicants are encouraged to apply
RESPONSIBILITIES:
• Ensures that basic CS functions are performed
• Serves as a liaison between the customer and various departments
• Actively engage with customers by attending efficiently to their inquiries and concerns via Chat/ Email / Phone
• Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions.
RECRUITMENT PROCESS
• HR Interview
• Language Assessment
• Final Interview
• Job Offer
|
Job Available in: |
Quezon City |
Employer`s Country: |
Philippines |
Job Viewed: |
1 times. |
|
This job offer will expire in -1021 day(s).
|
