| Job Category: |
Accounting/Auditing,Administrative and Support Services,Advertising/Public Relations,Agriculture/Forestry/Fishing,Architectural Services,Arts, Enterta |
| Description: |
COMPANY PROFILE: This is one of the biggest providers of updates for business markets and this company also does transactions and investment, financial and corporate professionals.
Position: Cantonese Customer Support
Location: Taguig City
Salary: Php 85,000-Above in Gross
Schedule: Shifting Schedule (Weekends off)
Work set-up: Hybrid set-up
Responsibilities:
Act as the point of contact for troubleshooting, diagnosis, and escalation of customer support issues (application functionality, basic Internet browser, and email questions);
Coordinate with appropriate departments to ensure Authorization & Authentication documentation is completed appropriately;
Participate in application user acceptance testing as required;
Responsible for support tasks associated with daily operations, such as filing and copying. All other duties as assigned by the supervisor.
Requirements:
Can speak, read and write in Cantonese and English
Requires 1-2 years of work-related experience.
Proficient with Microsoft Word, Excel, Outlook, and the Internet.
Comfortable with computer technology and learning new applications.
Solid communication skills with the ability to effectively respond to questions.
Prior call center or customer service experience is a plus.
Preferable Bachelors degree
RECRUITMENT PROCESS:
Initial interview
Online Assessment
Final Interview
Job Offer
APPLY NOW!
For interested applicants, you may send your resume to mancanjobs.jk[at]gmail.com | mandarinjobs[at]jp-network-e.com
For more inquiries, you may contact us through:
Email: mancanjobs.jk[at]gmail.com
Contact No: 0917-316-3761
Skype: live:.cid.78079fcb3e0ee0d9
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