| Description: |
Company Profile: An award winning BPO company with more than 20 years of experience in supporting leading and global brands for technical, customer care, B2B B2C Sales, E-commerce and Retail Services with the use of effective language communication to different sites around the world.
Position: Korean Customer Service Team Leader
Location: Manila
Salary: Php 100,000 - Php 125,000
Qualifications:
•Korean National living in the Philippines
•Proficient in speaking, reading and writing Korean Language
•Open to undergraduates
•Conversational English
•With relevant work experience is an advantage
Responsibilities:
•Drive and motivate team members to meet required results and provide excellent performance
•Oversee performance of team members and monitor improvements
•Resolving complaints or 2nd level escalations and providing most effective solutions
•Respond to customers concerns through email, chat and messages promptly
BENEFITS:
•Transport Allowance
•Medical Benefit
•Annual leave (18 days)
•Sick Leave (14 days)
•Work Permit for Expats
Recruitment Process:
•Initial Interview
•Language assessments and exam
•Final Interview
HOW TO APPLY: Kindly send your resume to jk.asianopenings[at]gmail.com
For more inquiries, we will be very happy to assist you!
Contact Numbers: Globe: 0917-173-1233 / Sun/Smart: 0922-518-4461
Landline: 8245-2829
Add us on Kakao talk: jkkoreanjobs
Add us on Skype: live: koreanjobs_3
Contact Person: Ms. Kylie, Ms. Sophie, Ms. Emma Ms. Jamie, Ms. Maffy
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