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Details about Job Offer no. 2165536
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Position: |
Mandarin CSR Manager |
| Job Category: |
Accounting/Auditing,Administrative and Support Services,Advertising/Public Relations,Agriculture/Forestry/Fishing,Architectural Services,Arts, Enterta |
| Target: |
Student (undergraduate/graduate) |
| Salary: |
/ Monthly |
| Description: |
COMPANY PROFILE: One of the biggest BPO Companies, that provide the most innovative tech experience from all over the world. They provide world class services and facilities
Position: Mandarin CSR Manager
Location: Makati City
Salary: P 70,000 - P 150,000
Industry: Online Gaming
Schedule: Shifting Schedule
Work Set up: Work Onsite
REQUIREMENTS:
• Can speak, read and write Mandarin language
• Good communication skills
• College graduates of any course
• Must have Online Gaming experience
• With experience as CSR Team Lead for 2 years
DUTIES:
• Manage and monitor customer’s feedback to provide good quality of service
• Handle serious complaints and make case studies
• Handle Customer Service report and incident report
• Contribute ideas for the improvement of company’s system
• Monitor and audit the service quality, and have improvement plans to meet • KPI targets
Recruitment Process:
• Initial Interview
• Language Assessment
• Final Interview
• Job Offer
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Job Available in: |
Makati |
Employer`s Country: |
Philippines |
Job Viewed: |
1 times. |
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This job offer will expire in -1018 day(s).
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