| Description: |
Company Profile: An American technology and analytics enabled BPO Company that delivers end-to-end solutions for over 30 years. It is one of the worlds largest independent BPO companies with over 40,000 employees, offering customer engagement across industries from healthcare, financial services and many more.
Position: Korean Email and Chat Support
Industry: BPO - Music Streaming Account
Location: Cubao, Quezon City
Salary: Php 100,000 - Php 120,000
Work Setup: Onsite
Work Schedule: Shifting
Benefits:
Competitive Salary Offer
Processing of Working Visa
13th month pay
Government Mandated Benefits
Leave Credits
HMO
Performance incentives
Requirements:
Korean National conversational in English
Finished at least 2 years in College or Highschool graduate with relevant work experience
Good understanding and email/chat etiquette
With customer service experience is a great advantage
Responsibilities:
Respond to customers inquiries and technical concerns through emails and chats
Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription Inquiries)
Assist customers in Cancellation of premiums and in changing customer personal details
Handle concerns of account users regarding paid accounts, payment issues
Recruitment Process:
Resume Screening
Long Assessment (English & Language) - 5 Steps
Hiring Manager's Interview
Training Manager's Interview
How to Apply?
CONTACT US:
Send your updated resume to jk.koreanjobs[at]gmail.com
For more inquiries, we will be very happy to assist you!
Contact Numbers: Globe: 0917-638-2780 / Sun/Smart: 0922-518-4461
Landline: (8) 245-2829
Add us on Skype: live: koreanjobs_3
Add us on Kakaotalk: jkkoreanjobs
Contact Person: Ms. Via
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