| Description: |
Company Profile: An German Shared Services company operating more than 100 years in the industry. Their products here in the Philippines are personal, household products and crafts like adhesive tapes and notepads.
Position: Japanese Order Fulfilment Analyst
Location: Taguig City
Industry: German Shared Services Company
Salary: Php60,000 to P 80,000
Schedule: Dayshift (8:00 AM - 5:00 PM)
Work set-up: Temporary work from home
Benefits:
13th month pay
14th month pay
Government mandated benefits
Sick leave
Vacation leave
Requirements:
JLPT N1 - N2 Passer/Level
Bachelor's degree or higher from preferable business, economics but other degrees are accepted
Minimum two combined years of customer service, finance, supply chain or sales experience.
Experience with customer service processes and systems – SAP and Sales Force.
Demonstrated skills and knowledge in financial statements analysis, negotiation, and credit
and financial counsel principles.
Responsibilities:
Handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints.
Partners with customers and internal clients such as the quality teams to resolve delinquent and disputed accounts. Working independently, performs vigorous collection activity on past due accounts within generally defined credit policies and procedures through extensive telephone, email communication.
Knowledge and use of SAP & Salesforce systems. Maintain and remain current with all SAP training and certifications.
Interprets policies and regulations, investigates problems, and communicates with other departments and providers to research and resolve issues, identify and implement service solutions.
Recruitment Process:
Resume Screening
HR Interview
Assessment
Client Interview
Job Offer
Apply now!
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
If interested, please send your resume to japanese.jknetwork[at]gmail.com
Mobile numbers: 9171741233
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