| Description: |
Company Profile:
They have been operating for eight years and continuously. Transforming Business with Optimization and Automation Services in a good quality\
Position: Japanese Technical Sales Specialist
Industry: BPO Company / Online Gaming Company
Salary: Php 70,000 – Php 100,000
Work Schedule: Shifting
Location: Taguig City
Work Set-up: Onsite
Benefits:
Competitive Salary Package
Government Mandated Benefits
Requirements:
JLPT N1 - N3 Passer/Level
Should have at least 1 year of technical support experience
Must have at least 6 months to 1 year of upselling experience
Good written and communications skills
Shows a high level of understanding in relevant technologies including home and small to medium size
business networking technologies including switches, routers, WIFI and IoT devices, etc.
Understanding of routers, switches, firewalls, load balancers, VPN, VLAN, DNS, DSL, DHCP, QoS
Knowledge on different Networking and Internet Protocols.
Knowledge on different types of Network Topologies and Set Up
Responsibilities:
Provide support for English presale inquiry via chat, phone, and email
Works with customers to identify service-related needs and offers the most appropriate solutions
providing world-class customer service
Diagnoses and resolving basic troubleshooting
Provides solutions and resolution resources for customer concerns
Interfaces with customers over the phone providing status updates and ensuring service has been
restored
Escalates appropriate technical issues to upper-level technical support when needed
Upsell additional services and provide a recommendation based on customer requirement
Knows how to handle pre sales inquiries funnel through marketing
campaigns of strategic products, and our online Store
Recruitment Process:
HR Interview
Language Assessment
Operations Interview
Client Interview
Apply now!
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
If interested, please send your resume to japanese.jknetwork[at]gmail.com
Mobile numbers: 9171741233
Get hired through our company and be entitled to FREE bilingual hoodie!
Refer your friends to get referral bonus!
Be Inspired and Get hired!
|
