| Description: |
Position: Vietnamese Speaking Case Manager
Industry: Online Shopping
Salary: Php 90,000
Location: Pasay City
Schedule: Shifting
Work set-up: Work on site
BENEFITS:
Free visa processing
Commuter Benefit
HMO
Sick Leave
Vacation Leave
Internal Mobility
Performance bonus
Government Mandated Benefits
Requirement:
Fluent in speaking, reading and writing Vietnamese language
Fluent in English Speaking
Preferably currently residing in Philippines
Bachelors degree holder or with equivalent experience
Amenable to work onsite, Pasay City
Experience in customer service or Human Resource management or Case management or Leave & Disability management role.
Proficient in MS Word, Excel, Access, Outlook and PowerPoint
Responsibilities:
Responsible in responding to inquiries about leave and disability events, benefits, and options available to employees
Respond to employee issues and respond to sensitive situations
Provide guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters.
Ensures the compliance with standard work, federal/state regulations, and company policy
Serve as the main point of employees in providing holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans
Educate managers and business partners on employee concerns and needs prior to being off or returning back to work
Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs
Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
Other duties as assigned
Recruitment Process:
Resume Screening
Written Test
HR Interview
Language Assessment
Final Interview
Job Offer
CONTACT DETAILS
Send your updated resume to: jk.koreanjobs[at]gmail.com
Contact us:
Mobile (Globe): 09176382065
Viber/Whatsapp: 09176382065
Skype: jknetwork1
Look for: Ms. Vien
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