| Description: |
Position: Customer Service Supervisor
Industry: IT/ BPO Company
Location: Makati City
Salary: Negotiable
Schedule Shifting
Requirements:
• Korean National proficient in English
• Bachelor degree graduate of any course
• With 6 years experience as a Customer Service Supervisor
• Experience to work in BPO Company is an advantage
• Willing to work in shifting schedule
• Can start as soon as possible
BENEFITS:
Meal Allowance
HMO with one free dependent
Government Mandated Benefits
13th Month Pay
Sick Leaves and Vacation Leaves
Responsibilities:
• Responsible to train new hires and make sure to equip with quality training program
• Coaching and mentoring Korean agents to improve their performance
• Drive and motivate team members to meet required results and provide excellent performance
• Resolving complaints or 2nd level escalations and providing most effective solutions
• Respond to customers concerns through call, email, chat promptly
Recruitment Process: (Done through Google Meet)
• Screening
• Initial Interview
• Technical Interview
• Final Interview
• Job Offer
HOW TO APPLY?
Send your updated resume to jk.koreanjobsgmail.com for processing.
For more inquiries, we will be very happy to assist you!
Contact Numbers: Globe: 0917-638-2780 / Sun/Smart: 0922-518-4461
Landline: 8245-2829
Add us on Kakaotalk: jkkoreanjobs
Add us on Skype: live: koreanjobs_3
Contact Person: Ms Leah
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