| Description: |
Company Profile: One of the BPO companies that provides service through customer consultation and smart automation.
Position: Mandarin Customer Experience Executive
Location: Taguig City
Schedule: Dayshift Weekends Off / AU time
Work Set Up: Onsite
Industry: BPO Company
Salary: Php86,000
Requirements:
• At least Sr/High School Graduate or equivalent to Senior HS
• Mandarin speaking and writing (both English and Mandarin) agent who will handle voice and email touchpoints
• Must have a customer service background
• Travel account experience preferred
• Proficient communications skills in both Mandarin and English
• Familiar with Gmail
• Has experience in navigating multiple computer applications simultaneously
• For non-Filipino citizen, must have AEP permit
Duties:
• Provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics.
• Managing a team of representatives offering customer support.
Overseeing the customer service process.
Requirements:
• Initial Interview
• Language Interview
• Final Interview
• Job Offer
APPLY NOW!
For interested applicants, you may send your resume to mancanjobs.jk[at]gmail.com | mandarinjobs[at]jp-network-e.com
For more inquiries, you may contact us through:
Email: mandarinjobs[at]gmail.com
Contact No: 0917-316-3761
Skype: live:.cid.78079fcb3e0ee0d9
Please look for Maribel
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