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Qualification: Any Graduates
Experience: 0-1 yrs
Key Skills Required:
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
Responsibilities:
Understanding the products and services provided by the company.
Managing a team of Customer Support Representatives.
Supporting the customer through an email ticketing system and phone
calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
Job Type: Full Time
Salary: 5k-10k
Job Location: Nagpur
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