| Description: |
Company Profile: This Company is an IT/BPO Company that provides services in banking, financial services, payroll processing, claims management and student loans consolidation.
Position: German Speaking Analyst
Industry: BPO Company
Location: McKinley, Taguig City
Salary: PHP 70,000 - PHP 85,000 gross
Schedule: Night Shift | Shifting
Work Set-up: Working Onsite
Account Details: One of the Leading Foreign Exchange Company in America
Benefits:
Sick Leave
Vacation Leave
13th Month Pay
Government Mandated Benefits
HMO
Free Visa Processing
Allowances
Other will be discussed by the client
Requirements:
Open for both Native and Non-Native German Speakers
Proficient in German and English
Bachelor Degree holder
Customer Service experience is an advantage
Knowledge in foreign exchange is a plus
Responsibilities:
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Recruitment Process:
Resume Screening
Assessment
HR interview
Hiring Manager’s Interview
Client Interview
Job Offer
HOW TO APPLY:
Send your resume to: jkrecruit[at]jp-network-e.com
Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Klea
Visit our Facebook Account for more job openings and updates!
facebook.com/profile.php?id=100083931691981
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