Description: |
Company Profile:
A known BPO company that provides digital solutions to many industries and the world's best brands to adapt their business in meaningful and sustainable ways.
Position: Japanese Online Advertising Representative
Industry: BPO Company
Location: Quezon City
Salary: Php 120,000
Work Schedule: Dayshift (Monday - Friday)
Work Set-up: Work Onsite
Benefits:
Life Insurance
SSS
Pag-ibig
Philhealth
HMO (220,000 Coverage)
Sick leave
Vacation Leave
Free Visa Processing
1 month free accommodation
Plane Ticket
Requirements:
Open for Native Japanese
Must have experience as Customer Service in BPO Industry for 6 months to 1 year.
With experience in Sales, cross-selling, and up-selling
Amenable to work onsite
Responsibilities:
Updates and maintains Contact Management System Software
Performs necessary job costing functions. Enters manual orders into ERP system
Records customer inquiries by documenting inquiry and response in customers' accounts.
Responsible in answering telephone, e-mail, fax, letter, chat and newsgroup inquiries posed by customer
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and
responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
Recruitment Process:
HR Interview
Hiring Manager
Final Interview (Japanese Native Interviewer)
Job Offer
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