Description: |
Company Profile: This Healthcare Company originated in America. They expand their business in the Philippines, providing a range of support services to Healthcare Insurance companies globally.
Position: Japanese Technical Support for Medical Devices
Industry: Healthcare Company
Location: BGC, Taguig
Salary Offer: PHP 100,000 - PHP 145,000 Gross (Basic Pay + Language Premium)
Locate: BGC, Taguig
Schedule: Work Onsite (1-year Contract)
Requirements:
Open for Japanese Nationals, Filipino-Japanese, or Filipinos who grew up in Japan, fluent in Japanese (oral and written) with good communication skills in English
Japanese N1 Passer or Level (JLPT certificate not required)
Graduate/Undergraduate of any course (3rd year)
With or without experience in BPO
Responsibilities:
Monitor and respond quickly to incoming requests from Japanese clients or customers related to medical devices issues.
Provide first level support in basic troubleshooting across the designated product range by analyzing customer concern and asking the appropriate questions to support the resolution.
Documenting concern and inquiries using the appropriate guidelines and procedures
Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.
Benefits:
HMO and Life Insurance
Sick leave, Vacation leave
Dental Insurance
Seminars and online resources about health-related topics
Fitness events
Retirement Plans
Recreation And Sports Activities
Free Lunch
How to Apply:
You can send your resume to: nippon.hire[at]gmail.com
Contact Person: Ms. Fumi
Mobile number: 09176381853
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