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Lead Salesforce Business Analyst

Job Category:

Computers, Software


Mid Career (2+ years of experience)


2100000 / Yearly


Analyze real time and historic data on operational performance and customer experience.
Generate and modify user dashboards; partner with development & testing teams to create effective tools.
Coordinate with Salesforce administration & Development teams to take the ownership of technical delivery and escalate to relevant resources on roadblocks. - Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
Identify & drive continuous improvements in the CRM technology, to improve cost, quality, turnaround time, & customer effort.
Participate in all aspects of CRM changes: requirements, design, user testing, and/or agile sprints.
Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Preferred Qualifications.

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This job offer will expire in 27 day(s).


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