| Description: |
Company Profile: A fully licensed online gaming company located in Makati City. This company provides technical and customer support services like customer relationship management services, Company Profile: Data management and information processing services, customer care and information technology services to its foreign and offshore clients.
Position: Korean Customer Support Specialist
Industry: Online Gaming
Location: Makati City
Salary: Php 120,000
Schedule: Shifting 2 days off
Benefits:
Free Visa processing
Monthly Allowance
Meal provision/allowance
35 annual leaves (if not used, convertible into cash)
15 Sick Leaves + 15 Hospitalization Leaves
Medical and life insurance benefits
2 days off per week
Bonus after passing probationary period
Responsibilities:
Responsible for dealing with customer’s complaints and queries.
Communicate with the customer through Live Chat, outbound calls, emails, and other authorized communication tools
Responsible for coordinating with the Payment Team regarding customers pending transactions such as deposits and withdrawal
Update records in the system
Other duties as assigned.
Requirements:
Fluent Korean language
Open for Basic English speakers
Experience in customer service is an advantage
Amenable to work in Makati
Bachelor’s degree in any field
Recruitment Process:
Initial Interview
Technical Assessment
Final Interview
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: koreanbilingual[at]gmail.com
For inquiries contact us: KR KYLIE/ KR AMBER
Look for: Ms. Gabby
Mobile Number/Viber Number: 09176382780
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