| Job Category: |
Accounting/Auditing,Administrative and Support Services,Advertising/Public Relations,Agriculture/Forestry/Fishing,Architectural Services,Arts, Enterta |
| Description: |
Company Profile: A fastest-growing Software Company that partnered with the Biggest Multinational Technology Company in the Global Market. Position: Mandarin Technical Support Analyst Industry: Software Company Location: Makati City Schedule: Shifting Schedule | Nightshift Salary: Php 60,000 - Php 70,000 Work Set-up: Hybrid Set-up (3x Onsite and 2x at Home) BENEFITS : HMO since day 1 of employment (2 free dependents) Annual and Sick Leaves (Convertible to Cash) Compassionate Leave (5 days) Optical/Medicine Reimbursement (HMO) Employee Awards (Years of Service) Life Insurance (Upon regularization) Business Travel Opportunities Competitive Bonus and Incentives Other Exciting Allowances Requirements of the Job: Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English. Open to high school, Undergraduate, and Bachelor’s graduates of any courses. Have at least 1 year of work experience in troubleshooting and ticketing. Have at least 1 year of Technical Support experience. Have experience as a Software Support experience. Responsibilities of Job Application: Mandarin Technical Support is responsible for analyzing complex issues by reviewing product-specific logs and utilizing root-cause analysis skills. Will serve as the contact person for customers and will answer inquiries regularly via phone calls, email, and remote sessions. Mandarin Technical Support will identify the root cause of problems users face with product software, such as application crashes, compatibility issues, installation errors, or network connectivity problems. Assisting users with account-related issues like password resets, account access, and licensing concerns. Hiring Process: Paper Screening Language Assessment Initial Panel Interview Final Interview HOW TO APPLY: Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register Send your resume to: jk.jobhunters[at]gmail.com For inquiries contact us: Look for: MS. KAYE Telephone Number:(08) 245 2829 Mobile Number/Viber Number: +639178139678 Skype ID: live:.cid.78079fcb3e0ee0d9 Facebook and Messenger Name: RANA DIAZ facebook.com/JKMandarinCantoneseOpenings/ Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH Facebook Group: Mandarin, Fukien and Cantonese Job Openings PH Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings Tiktok: [at]jkmandarinteam Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us! jknetwork-jobs.com/register?mode=referer_form Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!
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