| Description: |
Company Profile: One of the Biggest Contact Centers that partnered with one of the famous Cybersecurity firms that has provided services for more than 20 years.
Position: Korean Client Relations Specialist
Industry: Biggest Contact Center
Location: BGC, Taguig City
Schedule: Day shift Schedule
Salary: Php 120,000
Set-up: Work from home
Benefits:
Government Mandated Benefits
HMO
Sick leave and Vacation Leave
13th Month Pay
Other Exciting Allowances
Can provide a working visa
Provide Laptop and equipment's
REQUIREMENTS OF THE JOB:
Open to Korean Nationals based in Philippines
Open to Undergraduates and Bachelor's Degree in Business, Marketing, or a related field
Having 2 to 3 years in a support or customer service role (B2B environment)
Proficiency in CRM software and Microsoft Office Suite.
Excellent problem-solving skills and attention to detail.
Knowledge of industry trends in cybersecurity
RESPONSIBILITIES OF JOB APPLICATION:
Korean Client Relations Specialists will serve as the primary point of contact for channel partners, providing support in addressing their inquiries and resolving issues promptly.
Conduct regular audits to identify competency gaps and propose improvements.
Monitor channel partner performance and provide feedback to drive continuous improvement.
Collaborate with internal teams to ensure partners have the resources they need.
Collaborate with internal teams to identify training programs to enhance partner capabilities.
Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
Maintain detailed records of partner interactions and support activities.
Assist in the creation and maintenance of partner enablement materials.
HIRING PROCESS:
Initial Interview
2nd Level Interview
Final Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
jknetwork-jobs.com/register
Send your resume to: asianjobsph[at]gmail.com
Look for🙋🏻♀️: Ms. Mabel
WhatsApp: 09176382065
Mobile Number/Viber Number: 09176382065
Telegram: 09176382065
Facebook and Messenger Name: KR Amber
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