| Description: |
COMPANY PROFILE: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users.
Position: Korean Email and Chat Support
Industry: BPO - Media Streaming Account
Location: Mandaluyong City
Salary: Php120,000 - Php130,000 Monthly
Work Schedule: Shifting schedule
Work setup: Work onsite
BENEFITS:
Competitive Salary Offer
13th month pay
Government Mandated Benefits
Leave Credits
HMO
Performance incentives
JOB REQUIREMENTS:
Korean National proficient in English
Filipino National can speak, read and write Korean language
At Least 2 years in College or Highschool graduate with relevant work experience
Good understanding and email/chat etiquette
With customer service experience is a great advantage
Willing to work in Mandaluyong and can start asap
JOB RESPONSIBILITIES:
Respond to customer’s inquiries and technical concerns through emails and chats
Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
Assist customers in cancellation of premiums and in changing customer personal details
Handle concerns of account users regarding paid accounts, payment issues
RECRUITMENT PROCESS:
Initial Interview
Written Assessment
English Language Assessment
Korean Language Assessment
Job offer
HOW TO APPLY:
Send your updated resume to:
koreanopportunities[at]gmail.com
for processing.
For more inquiries, we will be very happy to assist you!
Contact Numbers: Globe: 0917-638-2780 / Sun/Smart: 0922-518-4461
Landline: 8245-2829
Add us on Skype: live: jknetwork1
Add us on Kakaotalk: jkkoreanjobs
Contact Person: Ms.Jessa
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