| Description: |
Spanish Bilingual Collections Specialist (Php75,000 Monthly | BGC, TAGUIG CITY)
Company Profile: This is an American Consultancy company which is one of the TOP Biggest Consultancy companies in the world. This company handles HR data and processes of its clients around the world. This company is providing solutions, Benefit strategies. They normally unlock the client's benefit strategy to deliver and engage motivation. They normally assist startup companies from employee benefits to executive management benefits.
Position: Bilingual Collections Specialist
Company Industry: American Consulting Company
Work Location: BGC, Taguig City
Salary: Php 75,000
Work Schedule: Midshift schedule
Work Set-up: Work onsite
BENEFITS:
Sick Leave
Vacation Leave
13th Month Pay
Government Mandated Benefits
HMO
Other will discussed by the client
JOB REQUIREMENTS:
Proficient in Spanish and English language both verbal and written
Open to Foreign national who has a permanent visa in the Philippines
Bachelor’s or Master’s Degree in any course
Experience working in a business-to-business Collections / Credit Control environment
Strong customer service skills / ability to communicate professionally through a variety of channels (e.g., telephone, e-mail)
Ability to interpret and analyze financial data and use their analysis to identify the root cause and/or devise the appropriate action plan
Experience in doing data validation, application functional and smoke testing
Excellent knowledge in using Microsoft office especially in MS Excel
Willing to work on Mid Shift
JOB RESPONSIBILITIES:
Monitoring customer accounts, identifying overdue invoices, and assessing the overall risk associated with each account.
Reaching out to customers via phone, email, or other means to discuss overdue payments, negotiate payment plans, and resolve any issues.
Working with customers to establish mutually agreeable payment plans that address their financial circumstances.
Investigating and resolving billing discrepancies and customer disputes related to invoices.
RECRUITMENT PROCESS:
Resume Screening
TA Interview
Technical Interview
Spanish Interview
Final Interview
Job Offer
HOW TO APPLY:
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