| Description: |
COMPANY PROFILE: This company provides exceptional customer support and experiences across various industries. They manage your business processes to boost customer experience and drive revenue. They partnered with one of the biggest Energy and Gas Companies.
Position: American HelpDesk Suport Manager
Company Industry: BPO Company
Work Location: Quezon City
Salary: Php 100,000 - Php 125,000 gross (Negotiable)
Work Schedule: Dayshift (Monday - Friday, Weekends Off)
Work Set-up: Work Onsite
BENEFITS :
Free Visa Processing
Sick Leave
Vacation Leave
HMO
Insurance
Government Mandated Benefits
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Must be an American, Australian, British, Canadian or Irish National
With customer service manager experience in BPO set-up
Open to Graduate or undergraduates
Technical Support background is a big advantage.
Willing to work onsite in Quezon City
Can start as soon as possible
JOB RESPONSIBILITIES:
Evaluate team performance and develop feedback reports for management
Informing higher management of department performance
Researching the market to keep abreast of trends
Directing the customer service team's daily activities
Creating departmental policies and guidelines
Establishing goals and objectives for customer service
Recruiting and educating new employees
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Elen
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
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