| Description: |
Company Profile: A multinational provider of customer experience and technology-driven services. This organization develops, implements, and manages multiple sectors such as tech, retail, financial services, and healthcare. With a strong client base that includes both global enterprises and growing businesses, it also operates extensively in the Philippines.
Position: Spanish Customer Support Specialist
Location: Davao City
Industry: BPO Company
Salary: Php 80,000 Monthly
Schedule: Shifting Schedule
Work setup: Work onsite
Benefits:
Hotel Accommodation
Airfare Ticket from Manila to Davao
Housing Allowance
13th month Pay
Leave credits
HMO upon regularization
Annual Performance Bonus
Programs and rewards recognition
Performance Bonus- Based on the Performance
Program Incentives
Night Differential Pay
Overtime Pay
Job Requirements:
Spanish nationals with a PRV and English proficiency (based in the Philippines or abroad)
Filipino candidates must be fluent in speaking, reading, and writing Spanish
Open to candidates who are degree holders, undergraduates, or high school graduates
Customer service experience is an advantage
Willing to work onsite in Davao
Amenable to shifting schedules
Job Responsibilities:
Answering phone calls, email and chats for the customers.
Handling inquiries related to the orders, product information, returns in a timely manner
Resolve customers complaints and concern about the product
Provide information on the brand values, offerings and policies accurately
Ensure that the team targets are met.
Recruitment Process:
Initial Interview
Ops Interview
Technical Interview
Language Assessment
Job offer
HOW TO APPLY?
Send your resume to: euro.openings[at]gmail.com
Contact us for more inquiries:
Look for: Ms. BERLYN for faster assistance
Mobile: (+63) 917-638-1962
Viber: (+63) 917-638-1962
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Alena Ulpindo
facebook.com/profile.php?id=61554191583176
Facebook Page: J-K Network European and Latin American Job Openings PH - facebook.com/profile.php?id=100089667621086
Facebook Group: Spanish Opportunities in the Philippines - facebook.com/groups/spanishjobsph
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