| Description: |
JOB DETAILS :
COMPANY PROFILE: This is a US Based cyber security company. This company has a customer base of almost 50,000 + private companies and government firms and even educational institutions. Their main service is to provide vulnerability assessment software to different organizations around the world.
Position: Japanese Customer Success (B2B)
Company Industry: American Cyber Security Company
Work Location: BGC, Taguig City
Salary: Php 150,000
Breakdown: Basic: Php 45,000 - Php 50,000 | Language Premium: Php 100,000
Schedule: Dayshift (Fixed 9 am to 6 pm)
Work Set-up: Work Onsite for 6 months | Work hybrid after 6 months
BENEFITS :
With a Sign-On Bonus of Php 50,000 (Can get after 1-2 months of working with the company)
HMO
Medical Insurance and medical reimbursements
Work Hybrid (3 days onsite and 2 days home after 6 months)
13th month pay and bonuses
Sick leave
Vacation Leave
Government Mandated Benefits
Free Visa Processing
Can provide relocation assistance for expats located outside the Philippines
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
- Japanese National or Filipinos with native-level Japanese proficiency and residency experience in Japan required
- No JLPT required (candidates who are not JLPT passers can apply)
- Can use Japanese and English at the same time
- Will handle clients who are Japanese companies and expat firms in Japan
- Must have work experience as Japanese Customer Success Managers
- Have handle number of Japanese client companies
- Can do account management of japanese clients
- Experience in handling client profiles and portfolios
- Has experienced business reviews
- 4 year course in any field preferably Engineering or IT courses
- Must have B2B experience (preferably IT clients)
JOB RESPONSIBILITIES:
- Can handle conferences with stakeholders and partners online
- Handle client Japanese client portfolios
- Ability to manage account thru constant meetings via call or via chat/email
- Handle renewal of client company agreements
- Handle retention and renewal of contracts
- Attend meetings with partners and clients when needed
- Handle all concerns, escalation and request of clients
RECRUITMENT PROCESS (ONLINE PROCESS):
- Resume Screening
- Initial Interview (Online/Phone)
- Technical Interview
- Language Interview (Japanese Interview)
- Client Interview
- Job Offer
❓HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: japanesejobs001[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Anjie
Mobile: (+ 63) 917-638-1854
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