| Description: |
COMPANY PROFILE: Resources and connects customers harmoniously. For its years of proven history in the industry, they are well-known as the top outsourcing company.
Position: Spanish Customer Support
Company Industry: BPO Company
Work Location: Ortigas, Pasig City
Salary: Php 50,000 - Php 70,000
Work Schedule: 10:00 PM - 7:00 AM onwards (Graveyard shift), 2 days off
Work set-up: Work Onsite
BENEFITS :
HMO (Upon regularisation)
Vacation Leave
Sick Leave
Paid Language Premium
Government-mandated benefits
Allowances (Upon regularisation)
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Proficient in Spanish language both verbal and written
Can Communicate in English (Conversational)
At least two years of college required or completion of a vocational course or any related.
With Customer Service experience is a big Advantage
Open for Undergrad and Bachelor’s Degree holder
Willing to work onsite in Pasig City
JOB RESPONSIBILITIES:
Provide assistance and information via phone, web, email, and chat in Spanish and English.
Listen and resolve customer's concerns, issues, or questions
Analyze and resolve problems received from the customer
Prepare reports by gathering data collected during customer interactions
Ensure customer satisfaction and provide professional customer support
Perform other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Initial HR Interview
Language assessment
Operations/Final Interview
Job Offer
HOW TO APPLY?
Send your resume to: euro.openings[at]gmail.com
Contact us for more inquiries:
Look for: Ms. BERLYN for faster assistance
Mobile: (+63) 917-638-1962
Viber: (+63) 917-638-1962
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Alena Ulpindo
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Facebook Group: Spanish Opportunities in the Philippines - facebook.com/groups/spanishjobsph
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