| Description: |
Our client, a leading insurer, is looking for a technical business analyst to join the team.
Key Responsibilities
- Analyze and document business processes related to life and health insurance servicing, identifying opportunities for optimization and automation.
- Conduct data integrity checks to ensure accuracy, consistency, and compliance across systems, databases, and reports.
- Develop and execute SQL queries to extract, manipulate, and analyze data for servicing lifecycle insights, performance metrics, and issue resolution.
- Use Postman to test APIs, validate integrations, and troubleshoot system interactions within the servicing ecosystem.
- Collaborate with stakeholders, including IT, operations, and compliance teams, to gather requirements and translate them into functional specifications.
- Support the full servicing lifecycle, from policy issuance and premium processing to claims adjudication and customer inquiries, ensuring seamless end-to-end workflows.
- Prepare detailed reports, dashboards, and visualizations to communicate findings and support decision-making.
- Stay updated on industry regulations, best practices, and emerging technologies in life and health insurance to inform process improvements.
- Participate in agile project teams, contributing to sprint planning, user stories, and testing phases.
Requirements
- Bachelor's degree in Business Administration, Information Technology, Finance, or a related field; advanced certifications (e.g., CBAP, PMP) are a plus.
- Minimum of 8 years of experience as a Business Analyst in the insurance industry, with specific expertise in servicing operations.
- In-depth knowledge of the life and health insurance servicing lifecycle, including policy administration and regulatory compliance.
- Proficiency in SQL for data querying, analysis, and reporting; experience with database management systems (e.g., Oracle, SQL Server) is preferred.
- Hands-on experience with Postman for API testing, endpoint validation, and integration troubleshooting.
- Strong skills in data integrity checks, including validation techniques, error detection, and quality assurance methodologies.
- Excellent analytical and problem-solving abilities, with a keen eye for detail and process improvement.
- Effective communication skills, both written and verbal, to articulate complex technical concepts to non-technical stakeholders.
- Ability to work in a fast-paced environment, manage multiple priorities, and collaborate in a team setting.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Harry Tsang at resume[at]pinpointasia.com and put Technical Business Analyst - Leading Insurance Company in the subject header. Data provided is for recruitment purposes only.
Pinpoint Asia is the leading specialist Financial IT recruitment firm in the Asia Pacific region. Visit Pinpoint Asia’s website at pinpointasia.com today to see other exciting job opportunities.
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