| Description: |
COMPANY PROFILE: This company is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.
Position: German Customer Care Support
Company Industry: BPO Company
Work Location: Cebu City
Salary: Php 100,000
Work Schedule: Shifting
Work Setup: Onsite
BENEFITS :
Competitive Salary Package
HMO
Sick Leave
Vacation Leave
Government mandated benefits
Other benefits will be discussed by the client
JOB REQUIREMENTS:
Open for Filipino who can speak, read, and write German
Open to undergraduates or graduates of any field
With BPO experience is a big advantage
Preferably with email and chat experience
Preferably residing in Cebu City or nearby areas
Must be willing to relocate
Can start ASAP
JOB RESPONSIBILITIES
Responsible in assisting customers’ inquiries using German and English Language through email, and chat
Resolve customer's concerns, issues, or questions
Prepare reports by gathering data collected during customer interactions
Demonstrate excellent customer service skills
Participate in team meetings and achieve targets needed
Accomplish other related tasks needed
RECRUITMENT PROCESS:
Resume Screening
Initial Interview
Language Assessment
Final/Client Interview
Job Offer
HOW TO APPLY?
Send your resume to: euro.openings[at]gmail.com
Contact us for more inquiries:
Look for: Ms. BERLYN for faster assistance
Mobile: (+63) 917-638-1962
Viber: (+63) 917-638-1962
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