| Description: |
COMPANY PROFILE: The most popular streaming-media platform is currently hiring Japanese Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Japanese users.
Position: Japanese Email and Chat Support (Streaming Media Sites)
Company Industry: Streaming Media Company
Work Location: Mandaluyong
Salary: Php 127,000 - Php 129,000
Schedule: Shifting Schedule
Work Set-up: Work Onsite
BENEFITS:
HMO
Medical Insurance and medical reimbursements
13th month pay and bonuses
Sick leave
Vacation Leave
Government Mandated Benefits
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Filipino who speaks Japanese
Filipino who is around N1 Level
Japanese National with permanent visa
No JLPT required (candidates who are not JLPT passers can apply)
Can use Japanese and English at the same time
Open for Graduates or Undergraduates
Good understanding and email/chat etiquette
With customer service experience is a great advantage
Willing to work in Mandaluyong and can start asap
JOB RESPONSIBILITIES:
Respond to customer’s inquiries and technical concerns through emails and chats using Japanese and English
Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
Assist customers in cancellation of premiums and in changing customer personal details
Explain the difference of premium members from regular members
Handle concerns of account users regarding paid accounts, payment issues
Perform other related task needed
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Online Japanese and English Language assessment
Initial Interview
Final Interview
Job Offer
Apply now!
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
Register now on our website to be updated with our Job Openings:
jknetwork-jobs.com/register
If interested, please send your resume to : jkhr.recruit[at]gmail.com
Please look for Ms. Lois
Viber Number : 09176381943
|
